Frequently Asked Questions
Everything about the LUNEKS plant, products and cooperation terms
- What does the LUNEKS plant produce?
- LUNEKS INDUSTRIAL LAB is a Kazakhstani plant producing Well is wet wipes (Baby, AntiBacterial, Universal, Aloe lines) and Elpaca toilet paper made from 100% virgin cellulose. We also provide contract manufacturing (private label) under customers' brands.
- Where is the production located?
- The plant and finished goods warehouse are located in Almaty Region, Talgar District, Kazakhstan. We ship to Almaty, Astana, Shymkent, Aktobe and other cities across the country.
- How can I buy wholesale and what is the minimum order?
- We work B2B — directly with distributors and retail chains. The minimum order depends on the item and is listed on each product card in the catalog. Leave a request on the Partners page or call +7 (701) 721-93-89.
- Do you manufacture under third-party brands (private label / OEM)?
- Yes. We produce wet wipes and paper hygiene under the private labels of chains and brands: we develop the formulation, select materials, adapt packaging design and deliver the finished product. Minimum runs are negotiable.
- What are Well is wet wipes made of?
- The base is spunlace non-woven fabric. The lotions are hypoallergenic and free of alcohol, parabens and aggressive surfactants. The Baby line has a neutral pH.
- What is Elpaca toilet paper made of?
- Elpaca is made of 100% virgin cellulose (not recycled paper), in 3–5 plies. Density and moisture of every roll are controlled in production.
- Do you deliver across Kazakhstan?
- Yes, we ship from our warehouse in Almaty Region across all of Kazakhstan within agreed timelines — including Almaty, Astana, Shymkent, Karaganda and Aktobe.
- How do I become a LUNEKS distributor?
- Fill in the form on the Partners page or email info@luneks.kz. We offer direct factory prices, deferred payment for trusted partners and marketing support.